• 02 8084 4801
  • 7 DAYS - 9 am to 10:30 pm
  • 1 Rochester St, Homebush NSW

ANSWERS TO YOUR QUESTIONS

Pickup Information

DO YOU DELIVER?

No. All online orders are click & collect only. We do not offer delivery.

WHERE DO I PICK UP MY ORDER?

Punjab Halal Meat & Groceries, 1 Rochester Street, Homebush NSW 2140.

WHAT ARE YOUR OPENING HOURS?

We are open 7 days a week, 9:00 am to 10:30 pm.

WHEN CAN I PICK UP MY ORDER?

Your order is usually ready within 2 hours of ordering, during our opening hours (9:00 am to 10:30 pm, 7 days). We will email you when it is ready. Please bring your order confirmation email when you collect.


General Information

WHAT IS LOYALTY PROGRAM?

We love our community and can’t wait to share the benefits with you! By joining our exclusive loyalty program, you can earn more Points for different actions, and turn those Points into amazing rewards!

Ways to Earn:

  • Refer a Friend: $5 off coupon for you and $5 off coupon for your friend (friend’s min order spend $90)
  • Place an Order: 1 Point for every $2 spent
  • Like on Facebook: 20 Points
  • Share on Facebook: 20 Points
  • Follow on Instagram: 20 Points
  • Signup: 20 Points

Ways to Redeem (Spend):

  • 1000 Points = $10 off coupon
  • 2000 Points = $20 off coupon
  • 3000 Points = $30 off coupon
WHO SHOULD I CONTACT IF I HAVE ANY QUERIES?

We’re a customer-centric company focused on building a community so that we can understand and cater for the needs of our customers. This is why we love your questions and feedback, so please do not hesitate to call us on 02 8084 4801 or email info@punjabhalal.com.au.

WAS MY MEAT CUT FRESH TO ORDER?

Upon receiving your order, fresh halal meat items are cut and packed by our butchers and kept chilled below 4°C until you collect them.

WHERE DOES YOUR MEAT COME FROM?

All of our meat and meat products are Australian produced, ethically raised and locally sourced from independent farms and suppliers who ensure the animals are raised on a diet free of hormones, antibiotics or animal by products.

WERE THE ANIMALS REARED AND TREATED RESPECTFULLY?

Animal welfare is paramount to us. We as a company and as a Muslim, believe that for meat to be truly halal and tayyab, the quality of life & the way animals are raised before their slaughter is just as important as the method of slaughter itself. We only work with farmers and suppliers who rear animals with respect and dignity.


Orders Information

HOW DO I PLACE AN ORDER?

Once you have made your selection of the meat you would like to order, simply click on the shopping cart, choose pickup and confirm payment details. We will follow up with a confirmation email.

HOW WILL I KNOW MY ORDER IS READY?
We will email you as soon as your order is ready to collect. If you have any queries please do not hesitate to call us on 02 8084 4801.
BACK TO TOP